Privacy Policy
Effective Date: May 3, 2026
YOUR PRIVACY IS IMPORTANT TO US. THIS POLICY EXPLAINS HOW WE COLLECT, USE, SHARE, AND PROTECT YOUR PERSONAL INFORMATION.
1. Consent and Acceptance
By using Green Lane Credit's website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with our practices, please do not use our services.
2. Information We Collect
We collect several types of information: (a) Personal information including your name, date of birth, address, email, and phone number; (b) Financial information including employment status, income, and desired loan amount; (c) Credit information obtained from credit bureaus with your authorization; (d) Technical data including IP address, browser type, and device information collected through cookies and analytics tools.
3. How We Use Your Information
Your information is used to: process your loan application, match you with appropriate lending partners, verify your identity and eligibility, communicate with you about your application, improve our services and user experience, comply with legal and regulatory requirements, and prevent fraud and maintain security.
4. Credit Checks and Authorization
By submitting an application, you authorise Green Lane Credit and its lending partners to obtain your credit report and credit score from credit bureaus. This includes a hard credit enquiry which may impact your credit score.
5. Information Sharing
We share your information with: (a) Lending partners in our network who may be able to provide you with financing options; (b) Credit bureaus to verify your credit history; (c) Service providers who assist with our operations (data hosting, analytics, customer support); (d) Legal authorities when required by law or to protect our rights. We do not sell your personal information to third parties for marketing purposes.
6. Data Storage and Cross-Border Transfers
Your information is stored on secure servers located in the United States and Canada. By using our services, you consent to the transfer and processing of your data across international borders. We ensure that all service providers comply with applicable data protection regulations.
7. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, application data is retained for a minimum of 7 years as required by financial regulations.
8. Security Measures
We employ industry-standard security measures to protect your information, including bank-level encryption (SSL/TLS), secure data transmission protocols, restricted employee access to personal data, regular security audits and vulnerability assessments, and multi-factor authentication for internal systems. However, no method of transmission over the internet is 100% secure.
9. Your Rights
You have the right to: access the personal information we hold about you, request corrections to inaccurate or incomplete information, request deletion of your information (subject to legal retention requirements), withdraw consent for certain data uses, opt-out of marketing communications, and file a complaint with relevant privacy authorities. To exercise these rights, contact us at hello@greenlanecredit.com.
10. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to: remember your preferences, analyze website traffic and user behavior, personalize content and advertisements, and improve website functionality. You can control cookie settings through your browser, though disabling cookies may limit some features of our website.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
13. Governing Law and Compliance
This Privacy Policy is governed by the privacy laws of the United States and Canada, including but not limited to the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and applicable state privacy laws in the United States. We are committed to compliance with all applicable data protection regulations.
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: hello@greenlanecredit.com. For general inquiries, you may also reach us through the contact information provided on our website.
This Privacy Policy was last updated on May 3, 2026. Green Lane Credit reserves the right to modify this policy at any time. Please review this page periodically for changes.